Welcome to Horizon Medical Technologies. llc
Welcome to Horizon Medical Technologies. llc
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Horizon Medical Technologies, llc
 
HMT's Patient Fall Prevention Solutions!
Ordering Guidelines and
Frequently Asked Questions
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We would like to Thank You for visiting our web site and considering our products for purchase. All customers and visitors to our site are urged to read our Terms of Use: Collectively Comprised of:
Privacy Policy, Copyright and Disclaimers Statement.

Our Mailing Address: How to Contact Us:

Horizon Medical Technologies, LLC
Dept: Risk Reduction Solutions
904 Bishop Drive
Morgantown, West Virginia
USA 26505

Toll-Free Telephone: 1- 800-296-0482
Local Telephone: 1-304-296-1182
Fax: 1-304-296-1186
E-mail: Info@HorizonMedTech.com
Alternate E-mail: mikead@adelphia.net


 Ordering Options
Fax/Phone/Mail Orders accepted 7 days a week. Phone orders are accepted Monday through Friday between 8:30 AM to 5:00 PM [EST - Eastern Standard Time] Click here to access our printable order form. Your signed Purchase Order is acceptable for authorization for all orders submitted via fax or mail.
E-mail Inquiries
E-mail your orders or inquiries to: Info@HorizonMedTech.com Please reference your order date and purchase order number (if applicable).
Online Payments
PayPal online payments! Click here for PayPal Ordering Information.
PayPal Accepts: Visa, MasterCard, American Express and Discover Card
Off-line Payments

We accept; Company Checks, Personal Checks, Money Orders, Bank Wire Transfers and Western Union Payments. Orders paid by check will be processed within 14 business days. For wire transfers banking information, please contact us or call us for details. If you are sending a check, please make the check payable to: Horizon Medical Technologies

Pricing All prices quoted are in US$ Dollars Currency. Prices, inventory and availability are subject to change without notice. Use our online electronic form to receive price quotations. Quantity discounts are available.
Sales Tax Sales tax will only apply to residents of West Virginia who do not provide a faxed copy of their tax exemption certificate. Prices are subject to all taxes, excises, or other charges levied by any government (international, national, state, or local) upon the sale, consumption or use of the products.

 Shipping Information and Handling Fees
 Orders placed...   
 Monday-Friday before 2:30 P.M. EST Shipped same business day.
 Monday-Thursday after 2:30 P.M. EST Shipped next business day.
 Friday after 2:30 P.M. EST, Saturday, and Sunday Shipped next regular business day.
 National Holidays Shipped next regular business day.

FALL PREVENTION PRODUCTS are available to ship in the following states;
All other Risk Reduction Products are available Internationally.

UPS - United Parcel Service DeliveryShipping costs are based on the package weight and dimensional weight of your order and the shipping method you choose. All orders are shipped via UPS (United Parcel Service). You may select Normal Ground Delivery (3-5 days), Third Day Select (3-day maximum), Second Day Air (2-day maximum) and Next-Day Air (morning or afternoon delivery - Saturday delivery if it is available for your area).
Orders shipped via UPS must have a street address. No deliveries to Post Office boxes.

International Shipping
Canadian and International Orders are accepted.
Please e-mail us for your shipping costs and additional handling information.

 International Orders Local Customs and Duty Fees
Please be aware that you may have to pay local customs and duties in order for your package to be released to you by your local customs agent. We have no way of determining these costs as they vary from country to country. You may have to pay import duties and or other charges (including GST/VAT) on your purchases. These are assessed and charged by your government's customs authorities, not by us, and those charges are not included in the prices shown. Please note, it is your responsibility to know the laws of your country, state and / or municipality. We will NOT refund money for the confiscation of items or packages shipped to countries where customs policies do not allow for entry of such products. However, we will refund money for products whose packages have been returned to us from customs

 Back-Orders
If an item you ordered is out of stock, it will be back-ordered automatically (domestic orders only). For international orders, we will e-mail you of the missing items to confirm the balance of your order. We try our best to keep adequate inventory levels in order to ensure fast and dependable shipments. However, on the rare occasions when an inventory supply of a particular health test is depleted, we will e-mail you within two business days to inform you that the product has been back-ordered.

 Guaranteed Results! 30-Day Return Policy
At HorizonMedTech.com, we carry only high quality, professional grade products. Our goal is to please our customer and provide the very best products at the most competitive price. Customer satisfaction is always our priority. Each order is accompanied by very detailed, yet simple instructions to assure satisfactory results from your product. It is important that you carefully follow the simple instructions enclosed with your order to ensure the integrity of each item purchased.

We use the greatest possible care in packing our shipments. Because we want you to be pleased with your order, all drug and alcohol test kits carry a 14-day return guarantee on any unused, unopened test kits. If you are not satisfied with your purchase in the first 14-days, simply follow the return steps below and send unused items in their original packaging and original invoice back to our warehouse. A full refund including shipping charges will be issued within 21 days if the return is due to our error, or if any fall prevention products arrive damaged, defective or tampered with. An e-mail confirmation will be sent to you. Notification by customer must be made within 72 hours of delivery in order to receive full credit for any product damaged or any loss occurring in transit.

Return Steps:
1. Returns will be accepted up to 14 days from the purchase date for any unused and saleable products, and must be accompanied by the original invoice andoriginal packaging;
2. Refunds, exchanges, or credits will not be given on merchandise that have been used, tampered, opened or defaced in any manner;
3. Refunds will be made in the same form as original payment. (If payment was with a check, please allow 14 business days. Shipping and handling charges are non-refundable;
4. Mail the product(s) to: Horizon Medical Technologies at the address indicated at the top of this page;
5. Returns are subject to a 15% restocking fee.

 Payment Terms
Terms are Net 30 days with approved credit and are payable in U.S. currency. Accounts not paid within 30 days are subject to applicable interest (1.5% per month as allowed by law). A $25.00 fee is charged for any returned checks. We may extend credit terms to government agencies, school districts, and other established institutions like hospitals and medical clinics. Please e-mail Info@HorizonMedTech.com to request a credit application or call us to set up an account or make other arrangements.
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